A Unique Element of the Federal Government

The Federal Quality Consulting Group (FQCG) assists federal agencies and other public organizations in meeting the highly diverse needs and expectations of Americans as we enter into the global economy and society of the 21st Century. The Group is compiled primarily of active federal career Senior Executives who have themselves managed major agency programs, and who are highly experienced in government operations, assessment of often-conflicting organizational values, analysis of agency customer requirements, and creative approaches to federal organizational challenges.

The cadre of highly skilled executives is trained in the latest techniques of organizational diagnostics, facilitation, strategic planning, assessment of customer needs and development of customer service standards, reengineering and improvement of key federal systems and processes, implementation of learning organization concepts, human resources development, and the management of change. As the successor organization to the Federal Quality Institute, the Group and its cadre of Executive Consultants have a proven track record of working with federal agencies. We are prepared to assist you in achieving dramatic improvements for your organization and your organization's customer.